Privacy Policy
Last Updated: January 2026
Lucky Wave Casino ("we," "us," "our," or "Company") operates jjocomputerservices.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and affiliate services.
Information We Collect
We collect information you voluntarily provide, including:
- Personal Data: Name, email address, and contact details when you sign up or contact us
- IP Address: Your internet protocol address for security and analytics purposes
- Cookies: Identifiers stored on your device to remember preferences and track activity
- Usage Data: Information about how you interact with our site, including pages visited, time spent, and referral sources
- Device Information: Browser type, operating system, and device identifiers
How We Use Information
We use collected information for:
- Analytics and traffic analysis to understand user behaviour
- Affiliate tracking and commission reporting
- Site improvement and functionality optimisation
- Marketing communications (with your consent)
- Fraud detection and security purposes
- Compliance with legal and regulatory obligations
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Track user behaviour to improve our service
- Affiliate Tracking Cookies: Monitor referrals and commission eligibility
- Marketing Cookies: Used for advertising and personalisation
You can control cookies through your browser settings and opt-out of non-essential cookies at any time. Please note that disabling essential cookies may affect site functionality.
Third-Party Links
Our website contains links to external casino and affiliate websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies before providing any personal information. Your use of third-party sites is governed by their own terms and privacy policies, not ours.
Your Rights
Under UK and EU GDPR, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate information
- Request deletion of your data (right to be forgotten)
- Restrict processing of your information
- Withdraw consent at any time
- Data portability (receive your data in a portable format)
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, please contact us using the details below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Affiliate tracking data is typically retained for accounting and compliance purposes in accordance with UK tax regulations (generally 6 years). You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact:
Email: [email protected]
Website: jjocomputerservices.co.uk
We aim to respond to all requests within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.